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How did you get started doing this type of work?
I have been providing remote technical support since the DOS days using a 2400bps modem, a...
What advice would you give a customer looking to hire a provider in your area of work?
You need to look for someone you can work with. Someone that you trust 100% with your...
What education and/or training do you have that relates to your work?
I have been involved with all types of technologies from VoIP and troubleshooting the internet...
What questions should customers think through before talking to professionals about their project?
I've been conducting technology services hands-on for over 20 years. I've seen tons of errors and...
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