Technology rescue
Practical help when computers, networks, accounts, Microsoft 365, business phones, websites, or connected systems stop working as they should.
- Troubleshooting & diagnostics
- Remote and local support
- Clear next-step documentation
IT & professional services
GWent helps small businesses, nonprofits, and professional teams diagnose problems, make confident decisions, and move important work forward without needing a full-time IT department.
Services
Some problems are technical. Others are operational. Most are a little of both. GWent connects the pieces and stays focused on the result.
Practical help when computers, networks, accounts, Microsoft 365, business phones, websites, or connected systems stop working as they should.
A focused review of the systems that keep your organization moving, with risks and priorities translated into plain language.
Experienced ownership for technology projects, workflow improvements, vendors, training, and the details that often fall between responsibilities.
The approach
The right solution begins with a better understanding of the problem. Every engagement follows the same steady path.
Tell me what is happening, who it affects, and what a better outcome would look like.
I translate the problem, choices, risks, and costs into a practical next step.
I solve, coordinate, document, and leave your organization more capable than I found it.
Straightforward pricing
No oversized commitment is required to begin. Start with a brief fit call, then choose the level of support that matches the problem.
A brief conversation to understand the need and confirm whether GWent is the right resource.
Request a fit callA focused Technology Triage Session for diagnosis, practical assistance, and documented next steps.
Start a triage requestApproved work billed hourly, or purchase a prepaid 10-hour support block for $900.
Discuss ongoing supportThird-party licensing, hardware, hosting, taxes, travel, and other pass-through costs are quoted separately when applicable.
Your technology partner
Think of me as an ER doctor for technology: broad enough to diagnose and stabilize the situation, experienced enough to connect the systems and people involved, and honest enough to bring in a specialist when the work calls for one.
I began providing computer support in 1997 and formed GWent, LLC in 2014. My background spans hands-on support, systems design, communications, training, workflow improvement, vendor coordination, and the human side of change.
Start a conversation
Tell me in plain language. I will review your message and respond with thoughtful questions and a practical next step.