I've been conducting technology services hands-on for over 20 years. I've seen tons of errors and issues come up. Hands-on for 18+ years beats anything they teach in the classrooms. I am all self-taught and I learn only the things I need to know for my clients and Members. I do not work for any particular company or brand. Being an independent Technologist is important to you, because I find solutions that work for you and in your best interest.